Yes, you read it right and yes, he is slightly confused. He seems to think topping up for call time credit is the same process as loading a money card. Its not and you wouldn't fraudulently load your own money card as its obviously traceable back to yourself.
Confused, I had a look yesterday and it baffled me. Do you thing he is somehow replying to another post and answers are appearing on that one. No, that would be too logical, he is just as you say 'confused'. Very polite young man! Lol