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Voicemail 901

nick_89
Level 1: Joiner
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Is there a way of stopping Visual Voicemail like there is on EE? I don’t like it and would rather dial into 901 to listen to messages which is much clearer.

Also how come you can no longer choose how voicemail notifies you of new messages. There used to be a cassette symbol,text notification and alert and deliver. These options have gone from the mailbox settings menu.
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MI5
Level 94: Supreme
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@nick_89 

The only way I know of is to call customer service and ask them to change your data bolt on to standard data. This will stop VVM from working and you will revert to having to dial 901 to retrieve messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121837 Posts
  • 607 Topics
  • 18765 Solutions
Registered:

@nick_89 

The only way I know of is to call customer service and ask them to change your data bolt on to standard data. This will stop VVM from working and you will revert to having to dial 901 to retrieve messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Martin-O2
Community Manager
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Hey @nick_89 did you have any luck with getting visual voicemail disabled? 

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