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Visual voicemail error

geordiechris72
Level 1: Joiner
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Have a problem with VV. I had recorded my own greeting and now want to change it back, problem is when I try to save the change I get an error. I have deduced from my findings that it's an issue with O2 as I've tried a Vodafone sim in my iPhone and it works fine. I have also tried 3 friends' iPhones who are also O2 customers and they get the same error.

 

Can this be fixed?

 

 

9B81B68D-FC8E-4F97-B348-966DDF09E812.jpeg

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MI5
Level 94: Supreme
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@geordiechris72 

O2 is currently upgrading the voicemail system and some functions are not working currently.

We've been advised to give it a few days and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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geordiechris72
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Hi MI5,

 

Many thanks for the very quick response to my problem! I will do what you advise and see if it corrects itself over time.


Once again, thank you,

Chris

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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
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You're welcome @geordiechris72 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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gmarkj
Level 66: Unequalled
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@jonsie wrote:
Or, err....weeks...

if ever!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 6 of 6
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