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Visual Voicemail text messages

Chris_
Level 1: Joiner
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on ‎06-12-2020 23:58

on ‎06-12-2020 23:58

Hi,

I've been receiving a text message that my number doesn't support visual voicemail many times for the past few days. I'm on a pay monthly bundle and have a Pixel 3XL so it should support it according to the website.

How could I get it to work? and how do I make these text messages stop.

Best,

Chris

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MI5
Level 94: Supreme
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on ‎07-12-2020 06:40

on ‎07-12-2020 06:40

@Chris_ 

It's due to the upgrade that O2 have done to the voicemail system. 

Try turning voicemail off and on to see if it helps or contact customer service to check your account.

Guide: Coronavirus Community Help and Support 

Generic voicemail help here

Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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