cancel
Showing results for 
Search instead for 
Did you mean: 

Viewing past bills

Geoffers07
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I am trying to view previous bills for a phone that was on my account. The number was transferred to another provider last week. The number was removed from my account and I need to view November and December's bills for that number. Any ideas?

Thanks
Message 1 of 3
477 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122472 Posts
  • 609 Topics
  • 19144 Solutions
Registered:

@Geoffers07 

Try this Guide: How do I get to the 'Download Bill' page? 

but if it doesn't work due to disconnection you'll have to call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
472 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 122472 Posts
  • 609 Topics
  • 19144 Solutions
Registered:

@Geoffers07 

Try this Guide: How do I get to the 'Download Bill' page? 

but if it doesn't work due to disconnection you'll have to call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
473 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Geoffers07 , let us know how you get on with this and if you need any additional advice! slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
286 Views