Using old number but text and message are setting up for new number

[TW1]

Hi I gave a pac code to transfer from sky to 02. My phone number has been set up but everything else text, msn is on the new number? Any ideas how to change this

[Cleoriff · Accepted solution]

Hi @TW1 

Go into phone settings and change the number yourself.

If you have any issues, contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

[MI5]

@TW1 

Settings >Phone >My number. 

Edit, save it, then reboot phone.

[TW1]

Thank you this worked 😃

[Cleoriff]

Pleased to hear it @TW1  

[MI5]

You're welcome 😊