Solved: Using my phone abroad, nothing happening

Mussy1 · ‎03-08-2022

I'm unable to use my phone abroad only when connecting to the Wi-Fi, data roaming is on checked network status

MI5 · ‎03-08-2022

@Mussy1

Try these tips.

Manually search for a different network.

Reboot phone a few times.

Switch to 3g only.

If using iPhone, change the apn to mobile.o2.co.uk

Finally contact O2 to check for any roaming bars on the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-08-2022

@Mussy1

Try these tips.

Manually search for a different network.

Reboot phone a few times.

Switch to 3g only.

If using iPhone, change the apn to mobile.o2.co.uk

Finally contact O2 to check for any roaming bars on the account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Using my phone abroad, nothing happening

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account