Solved: Upgrade

Rjc10 · ‎07-10-2022

I just upgraded and paid the last payment for my current plan which the bill arrives on the 9th and is normally paid on the 23rd when will the o2 app update showing that I have paid it? And will my next bill arrive on the 9th of November now? So sorry for all the questions and confusion. Thanks in advance.

MI5 · ‎07-10-2022

@Rjc10

Yes, your bill date remains the same.

Your account will update to show it's paid when the system processes the payment and updates.

As it's now Friday, that may not be until Monday, but could update overnight.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-10-2022

@Rjc10

Yes, your bill date remains the same.

Your account will update to show it's paid when the system processes the payment and updates.

As it's now Friday, that may not be until Monday, but could update overnight.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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