Solved: Upgrade

Steveanderson55 · ‎26-01-2021

Hi just looking some info, it says I can upgrade to a new device in 4 days, do I have to wait the 4 days or could I upgrade now

MI5 · ‎26-01-2021

@Steveanderson55

You need to wait 4 days to do it online but you can do it now if you call customer service on 202 and say "upgrade"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-01-2021

@Steveanderson55

You need to wait 4 days to do it online but you can do it now if you call customer service on 202 and say "upgrade"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrade

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Being charged for an account that i didnt ask for

Arrears