Solved: Upgrade

Mihai92 · ‎09-01-2021

Why when you need to upgrade they don’t give you the same deals like they give to new costumers ??

MI5 · ‎09-01-2021

They do.

Everyone gets the same deals with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎09-01-2021

@Mihai92

They do.

Everyone gets the same deals with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

Mihai92 · ‎09-01-2021

I was due to upgrade from 07/2020 and when I want to upgrade they give me a deal of £80 monthly, and if you go as a new costumer the same deal was £57 .
Like that they lose their clients

Mihai92 · ‎09-01-2021

I don’t know what to say right now I check mobile phones direct there iPhone 12 Pro Max 24 months is £60 and if I’m going on my O2 app the same deal they give it to me to £82

MI5 · ‎09-01-2021

@Mihai92

That's nothing to do with being a new customer.

That is a discount from a 3rd party reseller who get a commission from O2 which is passed on to the customer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Upgrade

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

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