Sounds like it's out of stock so call customer service to check on your order status Guide: How to find help & contact O2
Hi there @Upgrade2 welcome to our community How are you getting on with your upgrade? Did you manage to speak with customer service yet and make any progress?
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If you'd like to take part, why not register?
Yes but they weren't very helpful
Try calling again @Upgrade2
Customer service are paid to be helpful after all !!
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