Solved: Re: Upgrade

Anonymous · ‎27-09-2017

Hi

Please can you advise when i can expect to receive my new phone? Order number ms-[removed]

I placed the order on 14/09/17.

Thanks

Emma

MI5 · ‎27-09-2017

Please see tracking help here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
For other enquiries you need to speak with O2 http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-09-2017

Please see tracking help here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
For other enquiries you need to speak with O2 http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mavericke · ‎27-09-2017

@Anonymous

Your best bet is to call O2 on 202 though. At this moment, Live Chat seems to be not working...

Anonymous · ‎27-09-2017

Never rely on chat for account queries

Martin-O2 · ‎28-09-2017

Hey @Anonymous has your delivery date been confirmed yet?

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