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Upgrade today but existing line cut

Colibri
Level 1: Joiner
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Hi 

 

I just upgraded online today, so I do not have a new phone yet but my current line has been cut so I cannot make phone calls or send texts.

 

Is there anything that can be done so that I can use my existing phone until my new one turns up.

 

Makes no sense to me as I'm upgrading and not cancelling my contract.

 

Thanks

 

 

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MI5
Level 94: Supreme
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@Colibri 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150551 Posts
  • 645 Topics
  • 28680 Solutions
Registered:

@Colibri 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Colibri
Level 1: Joiner
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Registered:

Thank you

Message 3 of 4
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MI5
Level 94: Supreme
  • 150551 Posts
  • 645 Topics
  • 28680 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
408 Views