04-10-2023 16:40
order NC21221023 I have just tried to upgrade with payment being made and taken from my account but there is no email confirmation and status says cancelled despite payment being taken
04-10-2023 16:44
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks