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Upgrade price

Sam687
Level 1: Joiner
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Hello, I have been a loyal O2 customer for the past 2 years and would like to upgrade. However it would cost me £57 a month for an iPhone 15 with 25g of data with unlimited texts and calls a month and I have found a deal on Uswitch for £42 a month for an iPhone 16 with 600g of data and unlimited texts and calls a month. Is there any way I could get similar prices on my upgrade? If not I will be forced to look elsewhere. Thank you 

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Enlli
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If you are out of contract just go through USwitch 

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

 

Choose the deal you want

 

This will automatically redirect you to the O2 website

 

Just follow the prompts and choose Existing Customer the the UPGRADE option

 

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

 

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

 

The change should show in My O2 within 24 hours

 

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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and if the deal you saw was on a different network, check you'll get good coverage with them, preferably by trying one of their PAYG sims first, then you'll need these guides @Sam687 

Guide: Cancelling Your Contract 

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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