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Upgrade Sim only

Anonymous
Not applicable
I've received a SIM card to upgrade but I don't know when to switch as my current package runs until next bill issue in 18 September. Can anyone advise?
Thanks.
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jonsie
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You need to check in My O2 to see if it's been changed on the system. 

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jonsie
Level 94: Supreme
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You need to check in My O2 to see if it's been changed on the system. 

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Message 2 of 8
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MI5
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Upgrades usually process immediately so you will probably find you have already changed.
Your bills will just continue on the same dates as current.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Mine happened immediately when I took advantage of a sim only offer (half price for 6 months) in January. My original tariff didnt run out for a further 3/52....:smileywink:

*The Game Is On*

Girl in a jacket
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Marjo
Former Staff
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Hi @Anonymous how are you getting on? slight_smile Welcome to our community! Did you manage to check in My O2 if it's already switched over?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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Message 5 of 8
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Anonymous
Not applicable

Thank you.

Message 6 of 8
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Anonymous
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Thank you.

 

Message 7 of 8
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Marjo
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@Anonymous wrote:

Thank you.


Good evening @Anonymous thanks for posting back and glad to see you got the info you needed. grin

 

Cheers for your help as always @jonsie@MI5 and @Cleoriffbouquet

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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Message 8 of 8
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