Upfront Payment Reservation

[c_j]

Hi,

I'm hoping someone can assist me with an issue I'm facing.

Whenever I try to place an order online, I keep encountering the following message:

"We couldn’t process your payment. We're sorry, but we've been unable to process your transaction. Please try again later."

This error has occurred four times over the past week and again today. I've tried using different banks and cards, but the problem persists.

Does anyone have any suggestions on how to resolve this?

Thanks,

C

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Guide: How to find help & contact O2