Unlock my 2 iPhones

[JohnMarchant]

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

[MI5]

@JohnMarchant 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

It might be done so try different sims, if not, connect to iTunes to check.

[jonsie]

Are you sure the phonrs are Locked

You wouldd expect to see thst message if the phones are already unlocked

O2 hsven't locked phones since 2017

[JohnMarchant]

Yes they are both locked, ive tried another sim in both and it says so. 

[JohnMarchant]

Well i tried the manual form, twice and both times it failed after putting all the data in.

[MI5]

@JohnMarchant 

Chase O2 then.

All contact methods here Guide: How to find help & contact O2