cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock my 2 iPhones

JohnMarchant
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

Message 1 of 6
430 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 147443 Posts
  • 637 Topics
  • 28317 Solutions
Registered:

@JohnMarchant 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

It might be done so try different sims, if not, connect to iTunes to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
423 Views

jonsie
Level 94: Supreme
  • 93403 Posts
  • 610 Topics
  • 6991 Solutions
Registered:

Are you sure the phonrs are Locked

You wouldd expect to see thst message if the phones are already unlocked

O2 hsven't locked phones since 2017

Message 3 of 6
418 Views

JohnMarchant
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Yes they are both locked, ive tried another sim in both and it says so. 

Message 4 of 6
409 Views

JohnMarchant
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Well i tried the manual form, twice and both times it failed after putting all the data in.

Message 5 of 6
409 Views

MI5
Level 94: Supreme
  • 147443 Posts
  • 637 Topics
  • 28317 Solutions
Registered:

@JohnMarchant 

Chase O2 then.

All contact methods here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
401 Views