Unlock device isn't working

[Anonymous]

I want to unlock my device to put another SIM card in. I'm going on my O2 app but the section is saying it's not working please try again lAter

[PhoneChanger · Accepted solution]

You can try live chat, or better to call customer services and they can process the request for you

[MI5]

Have a look at other options here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[Cleoriff]

Incidentally @Anonymous I have just tried My O2 on my phone and PC and it is working now?

[Marjo]

Welcome to our forum @Anonymous! Did you have any luck with the suggestions above for accessing the unlocking page?

[Anonymous]

Thank you I called customer service and hopefully will be done within 72 hours thank you

[Anonymous]

Thank you for all your comments

[Marjo]

Thanks for coming back to give us an update @Anonymous!  Hopefully it will all go well now! Keep us posted if you have any further issues.