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Unable to top up, unable to speak to anybody

Anonymous
Not applicable

Trying to top up but keep getting told I've reached my top up limit or my card is invalid. Tried a different card. Same result. So contacted customer services. But as my credit is low I get automatically transferred from them to the automated top up line!! How on earth do I speak to anybody to sort this out? All I am told is to go to a shop to top up. I'm house bound and can't!! There must be a human somewhere surely? Please can anybody help? Most sites have an area for technical problems but I can't find it.

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Anonymous
Not applicable
On this case you could try live chat.

Or ask a friend etc to pop to the shops to he you a top up.

Some banks provide top up facilities online too.

I use HSBC bank which has this facility.

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Anonymous
Not applicable
On this case you could try live chat.

Or ask a friend etc to pop to the shops to he you a top up.

Some banks provide top up facilities online too.

I use HSBC bank which has this facility.
Message 2 of 2
454 Views