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Trying to cancel one brand new contract within 14 days of signing up , as have started a new contra

Speedy
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I started a new contract , to which I spoke to o2 about cancelling 3 days after as I noticed they had a new deal in the same phone. So I started a new contract. Now both contracts and phones have been sent to me.  I only want the 2 contract.   But cant seem to find how to cancel the first one !!!!   Please help as I cannot afford both 

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Cleoriff
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@Speedy 

You really need to return under the 14 days change of mind policy

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

However, as this is a bit of a mess, you should contact the sales team as they can help – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
  • 122892 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Speedy 

You really need to return under the 14 days change of mind policy

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

However, as this is a bit of a mess, you should contact the sales team as they can help – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

Veritas Numquam Perit

Girl in a jacket
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