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Transferred number

Jay141
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I recently moved from pay as you go, to a sim only deal, however when I text someone my temporary number is still showing, but if anyone calls my original number my phone rings, was told the switch from temporary number to original number being transferred over would be 24 hours..its been 7 days now. 

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MI5
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@Jay141 

Settings >phone >my number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 16
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O2James
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Have you tried switching your phone off and back on again? Or take the SIM out and insert again?
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Jay141
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Hi, yes, after I did that, my original number was available for calls but still didn't/doesn't show when I text someone, I'll try removing and replacing the sim again though, thank you.

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Jay141
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Hi

tried it but it's still the same I'm afraid, I have noticed that when I go into my settings and click on my profile, the temporary number is listed there as my only number?

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LCard
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I'm having the same problem. It's been 5 days
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MI5
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What phone are you using?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 16
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Jay141
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Using iPhone 6 mate.
Message 8 of 16
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Jay141
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Hi, using iPhone 6 mate..

Message 9 of 16
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MI5
Level 94: Supreme
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@Jay141 You need to edit the temp number to your actual number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 16
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