Solved: Topped phone up and changed tariff - no minutes/da...

EllaC · ‎21-09-2021

Hi,

I changed my tariff to £15 a month and I have paid for it and it has not been updated for my credit?

MI5 · ‎21-09-2021

You'll need to speak to O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-09-2021

@EllaC

You'll need to speak to O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Topped phone up and changed tariff - no minutes/data or text been added

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills