Told no Upfront cost!!!

Chuks · ‎04-03-2022

Just took out a new contract but having to pay £150. Was told no upfront cost. No, I am overdrawn!!!! Not happy

MI5 · ‎04-03-2022

It could be a deposit based on your credit history?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Chuks · ‎04-03-2022

@MI5

Just got off thw phone with O2, they could not tell me exactly. No upfront cost but £150. They will have to cancel the order and I wait 5-7 working days...

MI5 · ‎04-03-2022

@Chuks

If O2 can't tell you there's no hope for us customers here......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Told no Upfront cost!!!

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

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