cancel
Showing results for 
Search instead for 
Did you mean: 

Told no Upfront cost!!!

Chuks
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Just took out a new contract but having to pay £150. Was told no upfront cost. No, I am overdrawn!!!! Not happy

Message 1 of 4
398 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 145010 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

@Chuks 

It could be a deposit based on your credit history?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
394 Views

Chuks
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

@MI5 

Just got off thw phone with O2, they could not tell me exactly. No upfront cost but £150. They will have to cancel the order and I wait 5-7 working days...

Message 3 of 4
390 Views

MI5
Level 94: Supreme
  • 145010 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

@Chuks 

If O2 can't tell you there's no hope for us customers here......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
383 Views