Texts about my payment method

[TJJ]

Hi, does anyone else get monthly texts saying they need to upgrade their payment method with a link but the bill always goes through fine. I'm assuming it is either a scam or glitch. I'm not risking the link in case it is a scam. Anyone advise please?

[Cleoriff · Accepted solution]

@TJJ 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[jonsie]

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/