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Texts I send to India are not received

Anonymous
Not applicable

Hi there,

I've been trying to sending texts to my girlfriend in India but she is not receiving them although I am being charged for them. I can call her from the same number and she is recieving texts fine from other mobile providers.

 

Any help to sort this out quickly would be most appreciated.  She has just moved out there and I work away a lot so sometimes the only communication we can have is via text so it is very frustrating.  

 

Thanks in advance.

Message 1 of 9
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Anonymous
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Is she able to send text messages to your phone successfully?
Message 2 of 9
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Anonymous
Not applicable
Yes.
Message 3 of 9
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jonsie
Level 94: Supreme
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Registered:

What phone does she have?

 

Has she checked in the message settings that she hasn't accidentally blocked you?

 

Is she using a UK sim or local and has she tried to select a different network?

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Message 4 of 9
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Anonymous
Not applicable

What phone does she have?

Its an airtel phone.

 

Has she checked in the message settings that she hasn't accidentally blocked you?

Yep just done that. I have not blocked anyone.

 

Is she using a UK sim or local and has she tried to select a different network?

Its a local Rajasthan sim card. Messages are going to most people just not your 02 phone.

 

I'll need to check with her but I think she means she is receiving messages from most people rather than going.  That said I haven't had a text from her for a few days so will ask her...

Message 5 of 9
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Anonymous
Not applicable

Okay, it seems like it is definitely something to do with O2 and her phone because I've tried texting from my mate's o2 phone and she didn't get that either.

 

When you say has she tried selecting another network do you mean she can do that from her phone with out another sim?  I don't really have a clue about these things...

 

Thanks

Message 6 of 9
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jonsie
Level 94: Supreme
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Registered:

If she chooses manual network selection in the phone settings, it should bring up a list of available networks. Perhaps choosing one of the others will be more compatible with O2.

 

O2 have roaming agreements in India with the following:

India

BSNL
CellOne All India except Delhi & Mumbai
AirTel / Bharti Mobile (Andra Pradesh)
IDEA Cellular (Andhra Pradesh)
JT Mobiles (Andhra Prahra)
AirTel /Bharti Cellular (Chennai)
RGP Cellular (Chennai)
AirTel / Bharti Cellular (Delhi)
IDEA Cellular (Delhi)
MTNL (Delhi)
Vodafone Essar Mobile Ltd (Orange /Hutch Essar) (Delhi)
AirTel / Bharti Cellular (Gujarat)
IDEA Cellular (Gujarat)
Vodafone Essar Gujarat Ltd (Orange /Fascel)
Vodafone Essar Gujarat Ltd (Orange /Fascel) (Gujarat)
AirTel / Bharti Cellular (Haryana)
Idea Mobile Comms (Escotel) (Haryana)
Vodafone (Aircel Digilink) (Haryana)
AirTel / Bharti Cellular (Himachal Pradesh)
Idea (Himachal Pradesh)
AirTel / Bharti Cellular (Karnataka)
IDEA (Spice) (Karnataka)
AirTel / Bharti Cellular (Kerala)
Idea Mobile Comms (Escotel) (Kerala)
Vodafone Essar Cellular (BPL- Hutchison) (Kerala)
AirTel / Bharti Cellular (Kolkata)
Idea (Kolkata)
Modi Telstra (Kolkata)
Vodafone Essar East Ltd (Orange /HutchTelecom) (Kolkata)
AirTel / Bharti Mobile (Madhya Pradesh)
Idea (Mahdya Pradesh)
AirTel / Bharti Cellular (Maharashtra & Goa)
IDEA Cellular (Maharashtra & Goa)
Vodafone Essar Ltd (Orange/Hutchison Max) (Maharashtra & Goa)
AirTel / Bharti Cellular (Mumbai)
BPL Mobile (Mumbai)
Hutchison Essar Limited (Hutch-Mumbai - City of Bombay)
Idea (Mumbai)
Vodafone Essar Ltd (Orange/Hutchison Max) (Mumbai)
AirTel /Bharti Mobile (Punjab)
IDEA (Spice) (Punjab)
Bharti Hexacom Ltd (AirTel /Bharti Mobile) (Rajasthan)
Idea (Rajasthan)
Vodafone (Aircel Digilink) (Rajasthan)
IDEA (Tamil Nadu)
Aircell (Tamil Nadu)
AirTel / Bharti Cellular (Tamil Nadu)
Vodafone Essar Cellular (BPL/ Hutchinson) (Tamil Nadu)
Idea Cellular (Uttar Pradesh East)
Vodafone (Aircel Digilink) (Uttar Pradesh East)
AirTel / Bharti Cellular (Uttar Pradesh West)
Idea Cellular (Escotel) (Uttar Pradesh West)

 

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Message 7 of 9
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Anonymous
Not applicable

She's tried that today and unfortunately her phone won't let her change her network...

 

I guess she needs to get a different sim then?

 

Cheers

 

 

 

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Anonymous
Not applicable

I had a similar problem in Spain a few years ago.  Changing the network from the default (using my o2 sim) worked instantly. 

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