cancel
Showing results for 
Search instead for 
Did you mean: 

Text received: dcb association 3890

Anonymous
Not applicable

I received a text about dub association 3890, what is this?

 


It looks like you landed on a popular topic that many are viewing!

Why not register to our community to be able to ask related questions if you need additional help, and interact with other members?

See also here some information on how to get started with the community and what other great things you could do here as a member. Smiley Happy


Message 1 of 11
53,759 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Alanjones
Level 2: Apprentice
  • 9 Posts
  • 3 Topics
  • 1 Solutions
Registered:
Sorry, i mean play store

View solution in original post

Message 5 of 11
53,504 Views
10 REPLIES 10

Anonymous
Not applicable
Sorry dcb association 3890
Message 2 of 11
53,519 Views

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
Probably a scam to get money off you!
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 11
53,517 Views

Alanjones
Level 2: Apprentice
  • 9 Posts
  • 3 Topics
  • 1 Solutions
Registered:
Its a text off google to comfirm pay with mobile credit in the plat store
Message 4 of 11
53,505 Views

Alanjones
Level 2: Apprentice
  • 9 Posts
  • 3 Topics
  • 1 Solutions
Registered:
Sorry, i mean play store
Message 5 of 11
53,505 Views

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

DCB stands for Direct Caller Billing.
If you haven't intentionally bought anything it's a scam.
Follow the advice in the link to contact the supplier for a refund unless it's a legit charge you have forgotten about.

O2 customer services should also be able to tell you who applied the charge to your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 11
53,497 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @Anonymous did you find out where these texts came from? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 11
53,417 Views

Anonymous
Not applicable
I rang O2 today and they confirmed.
Alanjones was correct my son was playing with my phone and downloaded a app from google. Thanks
Message 8 of 11
53,398 Views

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
Thanks for letting us know,
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 11
53,395 Views

jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

At least you can rest easy now knowing what it is. A gentle word in your son's ear or make sure you tick the box for password needed to make purchases in the Google Play settings 😉

Message 10 of 11
53,394 Views