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Loa
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How can I verify the text below, I am unable to get hold of O2

O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed for safety]

Phone number used +44 7983 140477

AND


O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed for safety]

Phone number used +44 7398 749920

Message 1 of 4
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TallTrees
Level 49: Rootin' Tootin' 
  • 10810 Posts
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Registered:

Hello @Loa Welcome to the o2 community forum
There's no doubt that these are SCAMS
don't click on any links.
DON'T CLICK ON ANY LINKS DON'T GIVE ANY INFORMATION.



HAPPINESS IS BEE SHAPED

Message 2 of 4
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madasaf1sh
Level 76: Forum Legend
  • 10311 Posts
  • 56 Topics
  • 3029 Solutions
Registered:
@Loa

Please forward these messages to 7726 which is o2's fraud team, so they can investigate further.

As talltrees advises please dont click on any of the links.

o2 will never ask for this information via text.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 4
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MI5
Level 94: Supreme
  • 145204 Posts
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  • 27886 Solutions
Registered:

@Loa 

Advice from O2 on protection and reporting of scam https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Block the number and ignore it. 

Do not follow any links or enter any information.

Forward the text to 7726 (it's free) so O2 can investigate.

Above all, remember o2 will never text you from a mobile number. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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