cancel
Showing results for 
Search instead for 
Did you mean: 

Text messages after migration from TalkTalk

beachmat
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Since migrating my mobile from TalkTalk some months ago, I get a text message very morning telling me my SIM card has been changed. They are apparently from my landline which is still with TalkTalk, so I've contacted them and they have no idea about it. Is there any possibility they are being generated by the O2 system?

 

Thanks

Message 1 of 15
1,012 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122247 Posts
  • 609 Topics
  • 18982 Solutions
Registered:
You may have set up a SIM change warning which would send a message but I can't see why it would do it daily.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 5 of 15
926 Views
14 REPLIES 14

Cleoriff
Level 94: Supreme
  • 106388 Posts
  • 790 Topics
  • 5484 Solutions
Registered:

Hi @beachmat 

I can't see why these would be generated by O2? When a family member of mine changed to O2 from EE he certainly didn't get constant texts from O2 informing him his sim card had been changed.

The fact you are with Talk Talk for Broadband really points to them as the network sending the texts.

*The Game Is On*

Girl in a jacket
Message 2 of 15
946 Views

beachmat
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks, yes, that's what I thought. I just wanted to make sure as I'm getting nowhere with TalkTalk.

Message 3 of 15
944 Views

TallTrees
Level 41: Prodigal
  • 7889 Posts
  • 70 Topics
  • 139 Solutions
Registered:

Hello @beachmat 

 

I came to o2 from TalkTalk mobile I had mobile, BB and LLine all at the same time.

I still have Broadband & Landline with TT

Nothing like that happened to me when changing from TTmobile to O2mobile

Hope you get this sorted out soon.

Best wishes and welcome to the o2 Community ForumWelcome



HAPPINESS IS BEE SHAPED

Message 4 of 15
931 Views

MI5
Level 94: Supreme
  • 122247 Posts
  • 609 Topics
  • 18982 Solutions
Registered:
You may have set up a SIM change warning which would send a message but I can't see why it would do it daily.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 5 of 15
927 Views

beachmat
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks - is a SIM change warning a phone setting, or an account setting, or what?

Message 6 of 15
901 Views

jonsie
Level 94: Supreme
  • 85804 Posts
  • 591 Topics
  • 4617 Solutions
Registered:

It would be in the security settings on your phone. 

Message 7 of 15
898 Views

beachmat
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Can't see it actually, unless it's part of Find My Phone?

Message 8 of 15
873 Views

beachmat
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I can see on other phones the SIM change alert is part of Find My Phone, but there is no option for that on mine, only to turn FMP on or off. I've turned it off anyway.

Message 9 of 15
839 Views

TallTrees
Level 41: Prodigal
  • 7889 Posts
  • 70 Topics
  • 139 Solutions
Registered:
Did that help @beachmat


HAPPINESS IS BEE SHAPED

Message 10 of 15
832 Views