cancel
Showing results for 
Search instead for 
Did you mean: 

Text message issues

GiJane101
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Every text I send this morning arrives with relevant person, they reply etc but then 10 minutes later I get a ping on my phone saying that the message could not be sent but it did.

It's doing my head in, any suggestions?
Message 1 of 5
353 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122185 Posts
  • 609 Topics
  • 18960 Solutions
Registered:

@GiJane101 

Check here for any local network issues O2 Service Status

 

If the problem persists, get a sim swap in your local o2 shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 5
346 Views
4 REPLIES 4

GiJane101
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Screenshot_20190919-103759__01.jpgScreenshot_20190919-103759__01.jpg

Message 2 of 5
350 Views

MI5
Level 94: Supreme
  • 122185 Posts
  • 609 Topics
  • 18960 Solutions
Registered:

@GiJane101 

Check here for any local network issues O2 Service Status

 

If the problem persists, get a sim swap in your local o2 shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 5
347 Views

Anonymous
Not applicable

@GiJane101 

 

It may also be worthwhile restarting your phone as it could just be an issue with one of the processes on the phone itself that needs reloading, had this kind of thing myself.

Message 4 of 5
318 Views

Martin-O2
  • 7839 Posts
  • 738 Topics
  • 92 Solutions
Registered:

Hey @GiJane101 it would be great to get an update on this one once you've tried the above suggestions. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
296 Views