Text Anytime Help

[Anonymous]

I topped up £10 and THEN activated the textanytime, will i still get the free texts? I topped up 2 days ago and im waiting to get a text from o2 saying ive got 300 free texts? Will i get them later or have to top up again?

[Anonymous]

Your tariff doesn't change until your next anniversary date. So you will continue with your existing free allowance until then.

[Anonymous]

I don't know when my anniversary date is and this is my first tariff.
I have topped up again £10 after activating the textanytime tariff.
The texts should come in the next 48 hours, right?

[jonsie]

Yes if still not through in 48 hour, call Customer Services and they will add it manually.

[Anonymous]

I'm not sure that's correct. The first top-up would have given him the allowance associated with whichever tariff the SIM was previously on. You can change tariff once every 30 days. So he will change to Text Anytime on his next anniversary date and the second top-up will count towards that. See the booklet with the SIM or the help section of the O2 website.

[Anonymous]

yeah that my understanding too prking. unless there isnt any free allowance on the sim, then it will go to textanytime within 48hrs if it has been requested.

[jonsie]

:robotsurprised: In which case, I bow to your superior knowledge :robotsurprised:
Always happy to be corrected