Solved: Tarriff error

Anonymous · ‎13-10-2017

I have just topped up £15 thinking I had already switched tarrif to the £15 data big bundle, however I'm still on the £10 big bundle, with £5 balance left. I've not used minutes, text, data, etc. How can I rectify this please?

MI5 · ‎13-10-2017

Call customer services on 4445 and ask them to switch you over immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-10-2017

Call customer services on 4445 and ask them to switch you over immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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