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Tariff change

Kitty8
Level 1: Joiner
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O2 automatically changed my tariff this morning (I think I might be at the end of my 2 year contract) Now I can't make any calls. When I look at my tariff on my o2 it says I have 0 minutes of calls, unlimited data and 100 text messages. It also says that I can't change my tariff for another 30 days. Anybody experience this / know how to fix this?
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Bambino
Level 78: King of Kings
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@Kitty8 That shouldn't happen. I will ask @O2Lisa to look into this, but she won't be back online until 8 am tomorrow.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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Sounds like a data tariff for ipad or tablet

Have you recently purchased anything on your account (maybe upgraded instead of taking out a seperate device plan)?

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O2Lisa
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Morning all, thanks for the tag @Bambino smiling

I'll message you privately @Kitty8 and check over your account for you 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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