Solved: Tariff allowance discrepancies

Anonymous · ‎09-05-2013

Im in pay monthly, my second bill is due today. I've just checked and im supposed to get 600 minutes, unlimited textsand 750mb. But its saying that I don't have the minutes.
Thanks
Buttercup

MI5 · ‎09-05-2013

Your allowances start from midnight on the day the bill is generated, so maybe you'll see them tomorrow?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

perksie · ‎09-05-2013

If you scroll down in MyO2 you should see your full allowances.

You can also send a blank text to 21202, or use the MyO2 app.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎09-05-2013

Your allowances start from midnight on the day the bill is generated, so maybe you'll see them tomorrow?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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