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Tariff Speed up

Zerm
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I ran out of data on my last tariff and my balance is £20, I’d like to stop the current tariff and switch to the £20 bundle. However I tried, and it’s saying I can switch on the 18th of April which shouldn’t be right

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Enlli
Level 66: Unequalled
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We are all customers here so can't help with account problems

 

Maybe worth calling 4445 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 32: Blockbuster         
  • 7994 Posts
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Registered:

@Zerm 

 

You have posted on the "Pay Monthly" board but your query reads like it is about PAYG ; so @Enlli has suggested that you 'phone 4445 as that is Customer service for PAYG.  

 

If you are a contract customer, you can message O2 on social media :-

 

Facebook : https://o2uk.co/O2CFB

 

X : https://o2uk.co/O2CTW

 

Instagram : https://o2uk.co/O2CIG

 

Alternatively, you can 'phone on 202 or 0344 809 0202. 

 

A complete schedule of how to contact O2 is in :-

 

Guide: How to find help & contact O2

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