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THE O2 WEBSITE DOES NOT WORK!!!!!!!

Anonymous
Not applicable

This is absolutely doing my head in -

if you want to add the International Favourites bolt on,

the website happily takes your money, then when you try  and put the numbers in

it LOOPS... sending code after code.. reading back other entries, this has been going on

for months..

As a computer programmer I can see what's happening...

Do O2 not give a toss about this or are they literally employing idiots to upkeep their website???????????

 

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Anonymous
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@Anonymous wrote:

THE O2 WEBSITE DOES NOT WORK!!!!!!!

 


YES IT DOES, I AM ON IT JUST NOW!!!!!!!!

 

However, if you would like to report a problem with the issue that you're having, namely the International Bolt-ons function, then you can report issues with the website here:

 

http://www.o2.co.uk/abouto2/webfeedbackform

 

However as already mentioned above, this has been reported on here numerous times and still hasn't been fixed

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jonsie
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The problems with the International favourites web pages have been reported many times on here over the last couple of years and been passed to the web team. As yet they seem to have made no attmpt to rectify the issues. It really isn't good enough.

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Anonymous
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If you haven't already then make your issue official here ;

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref%28user%29:str%28Rel...

Phone 02 Customer Services on 202 contract customer or 4445 payg to see if they can assist you in the meantime.

Hope all goes ok for you.

Message 3 of 7
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Anonymous
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@Anonymous wrote:

THE O2 WEBSITE DOES NOT WORK!!!!!!!

 


YES IT DOES, I AM ON IT JUST NOW!!!!!!!!

 

However, if you would like to report a problem with the issue that you're having, namely the International Bolt-ons function, then you can report issues with the website here:

 

http://www.o2.co.uk/abouto2/webfeedbackform

 

However as already mentioned above, this has been reported on here numerous times and still hasn't been fixed

Message 4 of 7
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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

 However as already mentioned above, this has been reported on here numerous times and still hasn't been fixed


Sadly this has been an ongoing campaign for a few of us since 2008 to get this site working efficiently, last year we had this promise from the Sales Director that they would sort it out:

 

http://community.o2.co.uk/t5/Welcome-News/Ask-the-Director-How-can-we-make-your-life-even-better-connected/td-p/241395/page/4

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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That thread is a really good read! I wonder if we could get someone to do the same type of thing since thats been well over a year?

 

 

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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

That thread is a really good read! I wonder if we could get someone to do the same type of thing since thats been well over a year?


An update on what has been done, and a further session of questions as much has changed in the last year.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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