Solved: T he end of 3g

Mags5 · ‎29-04-2024

Hi, I have a Samsung galaxy A7 (2018) which is currently running on 3G. Is this phones compatible with 4G please and will you send me a new Sim.

MI5 · ‎29-04-2024

@Mags5

Quickest way is to pop in store with photo ID.

Also make sure your settings on phone are set to use 4g.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-04-2024

@Mags5

Quickest way is to pop in store with photo ID.

Also make sure your settings on phone are set to use 4g.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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T he end of 3g

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