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Swapping mobile broadband & number contract to a voice one

Sparkle88
Level 1: Joiner
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Registered:

Good morning. I have a Mobile broadband contract with 02 and i also have a payg 02 sim. I wonder if i can swap the Mobile broadband contract to a data&voice one without closing this account and opening a new one. Also, i want to swap the mobile broadband number to the one on PAYG.

The reason i don't want to close and open new accounts and i'd rather swap the contract type& numbers is because of the credit score agencies judging this as opening new accounts. 

I hope it makes sense, i know my questions looks a bit like a puzzle. Thank you

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MI5
Level 94: Supreme
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Registered:

@Sparkle88 

You'll need to talk with customer service.

Numbers here Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127435 Posts
  • 614 Topics
  • 22127 Solutions
Registered:

@Sparkle88 

You'll need to talk with customer service.

Numbers here Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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