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Suspicious texts coming from same number as O2 legit number

gusgorilla
Level 1: Joiner
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Hi all

 

Have received the following text:

 

Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £10.11*, this excludes any current discounts you may have.
You can choose to stay on the same tariff, move to another tariff or switch to another provider.
For more information and some tariffs to consider: http://v.o2.co.uk/y578E6H7
*+RPI + 3.9%. Terms apply.

 

Curiously, it's come from the same number which send my monthly bills.   Has anyone come across this?  Thanks.

 

Justin Brady

 

 

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MI5
Level 94: Supreme
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@gusgorilla 

It's a genuine text for info as required by OFCOM.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/in-or-o....

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@gusgorilla 

It's a genuine text for info as required by OFCOM.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/in-or-o....

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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gusgorilla
Level 1: Joiner
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HI MI5.  The link looks really dodgy which is why I was suspicious.  Thanks for your advice on this.

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MI5
Level 94: Supreme
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  • 28354 Solutions
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You're welcome @gusgorilla 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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