on 02-02-2022 17:36
Made an order for new phone on 17th Jan! Still not recieved it! Just says being processed! Been with o2 over 12 years..... worst service I have had so far! Can't get through on phone, instant message on o2 app all staff are busy... and they don't have a contact email! Shocking!
Solved! Go to Solution.
on 02-02-2022 17:42
on 02-02-2022 17:42
Hi @Kloay
Welcome to the community
Have you tried this?
If it suits you contact o2 customer services on social media here
(https://o2uk.co/O2CFB) , Facebook (https://o2uk.co/O2CTW) Twitter (https://o2uk.co/O2CIG) , Instagram
they should be able to help you with this.
Best wishes TallTrees
on 02-02-2022 17:42
on 02-02-2022 17:42
Hi @Kloay
Welcome to the community
Have you tried this?
If it suits you contact o2 customer services on social media here
(https://o2uk.co/O2CFB) , Facebook (https://o2uk.co/O2CTW) Twitter (https://o2uk.co/O2CIG) , Instagram
they should be able to help you with this.
Best wishes TallTrees
on 02-02-2022 18:27
Hi
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255