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Splitting a payment across two months

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Chelli
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on ‎30-10-2019 21:13 - last edited on ‎30-10-2019 22:21 by Moderator

on ‎30-10-2019 21:13 - last edited on ‎30-10-2019 22:21 by Moderator

I have a huge bill and need the option to split the payment over 2 months. Got in touch with 02 today they said its possible. Cant speak with anyone at call centre untill 8.00  am tomorrow.

Will they let us make a part payment on line I wonder?

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MI5
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on ‎30-10-2019 21:21

on ‎30-10-2019 21:21

@Chelli wrote:

Same. I have a huge bill and need the option to split the payment over 2 months. Got in touch with 02 today they said its possible. Cant speak with anyone at call centre untill 8.00  am tomorrow.

Will they let us make a part payment on line I wonder?

@Chelli 

You can specify the amount you want to pay through the MyO2 app but if not paid in full, outgoing restrictions will be placed on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎30-10-2019 21:21

on ‎30-10-2019 21:21

@Chelli wrote:

Same. I have a huge bill and need the option to split the payment over 2 months. Got in touch with 02 today they said its possible. Cant speak with anyone at call centre untill 8.00  am tomorrow.

Will they let us make a part payment on line I wonder?

@Chelli 

You can specify the amount you want to pay through the MyO2 app but if not paid in full, outgoing restrictions will be placed on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jezza1234
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on ‎01-11-2019 10:49

on ‎01-11-2019 10:49

As per MI5. You need to speak to CS before making any payment so that they can discuss with you.
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