Solved: Spending cap

Rod2 · ‎03-04-2024

How do I increase my spending cap from £0 to £10?

MI5 · ‎03-04-2024

In your MyO2 if on the new billing system or if not, contact O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-04-2024

@Rod2

In your MyO2 if on the new billing system or if not, contact O2.

Guide: How to find help & contact O2

Guide: Spend caps on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎03-04-2024

Guide here

Guide: Spend caps on O2

You can also increase this in My O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Rod2 · ‎03-04-2024

I've tried phoning O2 but gave up after waiting over 15 minutes!

MI5 · ‎03-04-2024

I'm afraid you'll have to keep trying @Rod2

8.00am is a good time to call or use the socials as in the guide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Spending cap

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

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