Solved: Smashed my phone

Pascoe · ‎16-05-2020

Smashed my phone up badly and have tried to call o2 off another handset to request a new one but because it’s not stolen or fraud they aren’t taking my call at the moment, how do I solve this? Thank you in advance

jonsie · ‎16-05-2020

The best number to get through seems to be
0800 587 4005

call again @Pascoe

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎16-05-2020

The best number to get through seems to be
0800 587 4005

call again @Pascoe

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎16-05-2020

@Pascoe

Upgrades should be working as normal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

Pascoe · ‎16-05-2020

All sorted, Thankyou very much mate! Someone answered straight away luckily

jonsie · ‎16-05-2020

Good to hear @Pascoe

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Pascoe · ‎15-11-2020

So I have done the exact same thing and I’m in the exact same problem 😂🤦🏽‍♂️ Does anyone know a number I can call to get through? The one above doesn’t work any longer

MI5 · ‎15-11-2020

@Pascoe

All numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Smashed my phone

Disney plus

Bills

Explicit contejt6

End of contract

Sim swap