Solved: Sky out os service number

IanB39 · ‎01-11-2021

Hi can anyone explain why when calling Sky's old number that just gives the new number there is an O2 charge of 55p?

MI5 · ‎01-11-2021

It depends on what number you are calling.

Some have a service charge and are premium rated.

Full details here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-11-2021

@IanB39

It depends on what number you are calling.

Some have a service charge and are premium rated.

Full details here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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