Simplicity Troubles

[Anonymous]

Has anyone else taken up one of the Simplicity options?

I'm having no end of trouble with mine as I was told, you'll keep your old sim card and number but just the tariff rates will change, great i thought nice and easy.....

So far I am still not getting any data coverage and no voicemails (red dot on voicemail icon with iphone 4)

Even tho' I have been in contact with O2 twice already to sort this out!

[Anonymous]

I suspect they haven't put you on an iphone data plan you can check it if you log into my O2 it should say data for iphone

[MI5]

Voicemail on /off dial 1750/1760, try resetting it.
What data are you on (check in "MY O2") if still iData you need to check your apn's are still vertigo if not you need "mobile.o2.co.uk"

[Anonymous]

Let us know how you get on

[Anonymous]

Hi Guys,

Thanks for the replys.

My account shows uk data for iphone "pending addition" bearing in mind this was supposedly sorted on Tuesday.....

Settings on my phone are idata.o2.co.uk and vertigo

I got in touch with them again today and they said it will all be resolved in 24hrs. I'll wait and see......

[Anonymous]

At least it's going on glad you got there in the end thanks for letting us know it will most likely change to iphone data at midnight

[MI5 · Accepted solution]

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@Anonymous wrote:

My account shows uk data for iphone "pending addition" bearing in mind this was supposedly sorted on Tuesday.....

Settings on my phone are idata.o2.co.uk and vertigo

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This is why data isn't working.

Temporarily change your apn to "mobile.o2.co.uk" until iData kicks in on your account.