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Simplicity 15 - what do you actually get?

Anonymous
Not applicable
This is what the website quotes :

£14.69 Unlimited UK calls & texts to everyone on O2, plus 300 extra minutes and 600 extra texts

But when I spoke to sales they said O2 texts would come out of my "extra" texts. The next person I spoke to said the same. I sent an email and got this reply :

I can see that the tariff you're interested is Online 15 Simplicity. According to your email you checked this tariff on our website and see that it includes O2 to O2 calls Bolt On and text Bolt on. however, when you called our sales team, the deal was different.


Let me take this opportunity and help you with the correct information.
I've personally checked our website and can confirm that the Online simplicity deal includes the following allowance:
- 300 minutes
- 600 texts
- here you get only one free O2 to O2 calls Bolt On.

and then this morning i was told it did?
I am currently on tmobile and was looking to moving 2 of us over to this plan, but Im not so sure now? Is this a case of misleading advertising, or just simple lack of information?
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perksie
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It's what you see on the web site, as below.

o 300 UK minutes and 600 UK texts each month
o Unlimited O2 to O2 calls
o Free voicemail
o Browse the internet on your mobile for up to 98p per day
o Free itemised online billing
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable
Hello

if you use http://activatemysim.o2.co.uk to get monthly rolling Simplicity contract, then you do get UNLIMITED calls AND texts to the other o2 phones, plus 300 minutes / 600 texts to other networks on £15.00 a month (Simplicity 15), or 600 minutes / 1200 texts on £20.00 a month (Simplicity 20).

To get four free SIM cards which you'll need to activate on the above link (and to give away to your friends), go to http://www.o2.co.uk/ordermysim

Hope this helps, Maurice
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perksie
Level 69: Guiding Light
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So, no choice in the add-on for the £19.58 tariff as there is now?
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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