on 19-11-2020 10:45
on 19-11-2020 10:54
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
You can use any phone or Skype to call from.
on 19-11-2020 10:54
Have you rebooted the phone?
https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim
If it's still not working contact O2 via live chat or Skype. All numbers in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit