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Sim

Tracey3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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on ‎19-11-2020 10:45

on ‎19-11-2020 10:45

Why isn’t my new sim working it’s been activated
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MI5
Level 94: Supreme
  • 145010 Posts
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on ‎19-11-2020 10:54

on ‎19-11-2020 10:54

@Tracey3 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 

You can use any phone or Skype to call from.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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on ‎19-11-2020 10:54

on ‎19-11-2020 10:54

@Tracey3 

Have you rebooted the phone?

https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim 

If it's still not working contact O2 via live chat or Skype. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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